How do you prefer to contact us
Do you have a question? We can help you through our email channel.
Do you need help right now? Contact our customer service via chat.
Chat
Just open the chat function in your app ↗
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Ombudsman
Have you already talked to us and still need to resolve your issue? Our Ombudsman will be glad to look into your case.
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Our service hours are Monday-Friday
from 9 AM to 6 PM
(Switzerland time)
Partnerships
If you have a proposal for sponsorships, partnerships or publicity, reach out to us here:
Download the BANKEAZ app for a 100% mobile banking experience. Available on iOS and Android.
Bankeaz is designed for people living between countries. Availability may vary depending on the user’s jurisdiction of residence.
The Bankeaz app is developed by Arcadia, a company currently being incorporated in Switzerland.
Bankeaz does not provide banking services in its own name. Financial services are provided by licensed and regulated partner institutions, in accordance with applicable laws and regulations.
Copyright © 2026 - Arcadia | Bankeaz - All rights reserved
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Zurich - CH
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